The hospitality industry continues to evolve rapidly as guest expectations shift, competition intensifies, and operational challenges grow. Modern EPOS systems are no longer just digital cash registers. Instead they sit at the centre of the dining experience, connecting orders, payments, guest engagement, analytics, inventory and more into a unified technology platform.
Read MoreTen years ago, “how do people find a restaurant” had a short, boring answer: Google it, or ask a friend. In 2026, that question has fractured into search engines, AI assistants, TikTok, review sites, virtual tours, and half a dozen other channels, often all consulted for the same single booking decision. Here’s what the discovery […]
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The data is showing a big contradiction in hospitality right now: Spending is going up, but profits are going down. It sounds like this shouldn’t be possible. But if you work in hospitality, you can see it for yourself — busier tills, thinner margins, and a feeling that growth on paper isn’t showing up in […]
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Most restaurants check sales. Fewer check the four numbers sitting right next to it that actually explain why sales look the way they do. On their own, each number is a fragment. Together, they tell you whether the week actually went well, or just looked like it did on the surface. Here are the five […]
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An order moves through five stages between being placed and showing up in your reporting. Here’s what should happen at each one — and what it looks like when a system gets it wrong. 1. Order entry A server or counter staff member enters the order — table, counter, or handheld. Items, modifiers, allergen […]
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Somewhere out there, right now, someone is typing a one-star review that reads something like: “Waited 45 minutes for a table we’d booked, the ‘fresh’ fish tasted like it had seen better decades, and the waiter had the personality of a damp tea towel. Never again. AVOID.” Every hospitality business gets one eventually. And in […]
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Almost all of UK hospitality is small business — House of Commons Library research, citing ONS data, puts small businesses at 97.7% of the roughly 170,000 hospitality businesses in the UK. Yet a huge amount of hospitality software marketing talks as if every business is either a single struggling café or a national chain, with nothing […]
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Short answer: it depends on the café, and it’s worth being honest about that rather than pretending every café needs the same setup on day one. Here’s where the line actually sits — and what changes once you cross it. So, does my café need an EPOS? If your café is small, quiet and […]
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Most menus are priced the same way they’ve always been priced — cost the dish, add a margin, round to a sensible number. But customers don’t read a menu like a spreadsheet. Small, deliberate changes to how a dish is priced and positioned can shift what people order, without changing the food at all. […]
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Generic EPOS comparison advice — check the pricing, ask about support, look at reporting — applies to any hospitality business. But a full-service, table-based restaurant has needs a café, pub or takeaway simply doesn’t: course timing, splitting a table’s bill six ways, service charge handled correctly, reservations that connect to what actually happens on the […]
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If your till, your delivery tablets, your stock spreadsheet and your reporting all feel like they’re doing their own thing, you’re not alone — and it’s rarely down to one bad decision. Disconnected restaurant tech almost always builds up gradually, through a handful of very ordinary, very understandable choices. Here are the five most common […]
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Hospitality and retail both involve a till, a customer and a payment — which is exactly why so much EPOS software gets built for retail first and adjusted for hospitality afterwards. But the two industries run on genuinely different economics, and software that doesn’t account for that difference ends up solving the wrong problems. Here’s […]
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“Reliable” appears on almost every EPOS provider’s website. So does “robust,” “enterprise-grade” and “built to last.” None of these words mean anything on their own — they’re marketing copy, not evidence. Genuine reliability shows up in a handful of specific, checkable things, not in the adjectives used to describe them. Here’s what actually makes an […]
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From this week, developers in England will find it considerably harder to convert a pub into a block of flats or a new office. Updated national planning rules mean anyone wanting to change a pub’s use will need to prove there’s genuinely no reasonable prospect of keeping it trading as a pub, including evidence it […]
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Every EPOS provider’s website has a features list, and most of them look remarkably similar: reporting, loyalty, kitchen integration, online ordering, multi-site support. Tick, tick, tick. The problem is that a checkbox only tells you a feature exists — it says nothing about whether it actually works well, or whether it’ll hold up on a […]
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“Integration” is one of those words every hospitality software provider uses, and almost none of them define it the same way. Two systems can technically be “integrated” and still leave your team doing manual work every single day — or genuinely connected, in a way that removes admin entirely. The word alone tells you very […]
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Not all point-of-sale systems are built the same, even if they look similar on the surface. A lot of what’s sold as “POS for hospitality” started life as retail software — built to scan a barcode, take a payment, and print a receipt — with a hospitality skin added on afterwards. It can work, in […]
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Search “best EPOS system UK” and you’ll get a wall of listicles ranking providers against each other on price, features and star ratings. The trouble is, “best” isn’t a fixed answer — it depends entirely on what your business actually needs it to do. A system that’s genuinely excellent for a fifty-cover restaurant can be […]
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If you run a café, restaurant, pub, bakery or takeaway, you’ve almost certainly heard the term “EPOS” thrown around — usually by a salesperson, sometimes by another operator, occasionally by your accountant. But what does it actually mean, and does it matter for a business your size? Here’s the plain-English answer, no jargon required. What […]
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Ask most independent operators what’s in their “tech stack” and you’ll get a shrug, not a shopping list. But every café, restaurant, pub or takeaway has one whether they’ve named it or not — it’s just the collection of systems that gets a customer fed, paid, and marketed to again. The question isn’t whether you […]
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Why loyalty schemes are becoming essential for UK restaurants, cafés and pubs A restaurant loyalty scheme is one of the most effective ways for hospitality businesses in the UK to increase repeat customers, strengthen relationships and grow revenue. With rising costs and more competition across the hospitality industry, attracting new customers is only half the […]
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Running a restaurant requires constant coordination between people, processes and technology. From managing orders and payments to keeping the kitchen, front of house and back office aligned, the systems you rely on play a critical role in how smoothly service runs each day. At the centre of these operations is your EPOS. When it is […]
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Yuma brings fast service, accurate stock control, connected kitchens and 24/7 support together in one platform built for hospitality.
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