Why is my restaurant tech disconnected? The five most common culprits
If your till, your delivery tablets, your stock spreadsheet and your reporting all feel like they’re doing their own thing, you’re not alone — and it’s rarely down to one bad decision. Disconnected restaurant tech almost always builds up gradually, through a handful of very ordinary, very understandable choices. Here are the five most common […]
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Why hospitality needs EPOS built for hospitality, not adapted from retail
Hospitality and retail both involve a till, a customer and a payment — which is exactly why so much EPOS software gets built for retail first and adjusted for hospitality afterwards. But the two industries run on genuinely different economics, and software that doesn’t account for that difference ends up solving the wrong problems. Here’s […]
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What makes an EPOS system genuinely reliable (not just marketing copy)
“Reliable” appears on almost every EPOS provider’s website. So does “robust,” “enterprise-grade” and “built to last.” None of these words mean anything on their own — they’re marketing copy, not evidence. Genuine reliability shows up in a handful of specific, checkable things, not in the adjectives used to describe them. Here’s what actually makes an […]
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New planning rules will make it harder to turn pubs into flats, but they won’t fix the real problem
From this week, developers in England will find it considerably harder to convert a pub into a block of flats or a new office. Updated national planning rules mean anyone wanting to change a pub’s use will need to prove there’s genuinely no reasonable prospect of keeping it trading as a pub, including evidence it […]
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How to compare EPOS software without getting lost in feature lists
Every EPOS provider’s website has a features list, and most of them look remarkably similar: reporting, loyalty, kitchen integration, online ordering, multi-site support. Tick, tick, tick. The problem is that a checkbox only tells you a feature exists — it says nothing about whether it actually works well, or whether it’ll hold up on a […]
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Restaurant software integration: What “connected” really means in practice
“Integration” is one of those words every hospitality software provider uses, and almost none of them define it the same way. Two systems can technically be “integrated” and still leave your team doing manual work every single day — or genuinely connected, in a way that removes admin entirely. The word alone tells you very […]
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Hospitality POS explained: what makes it different from a generic retail till
Not all point-of-sale systems are built the same, even if they look similar on the surface. A lot of what’s sold as “POS for hospitality” started life as retail software — built to scan a barcode, take a payment, and print a receipt — with a hospitality skin added on afterwards. It can work, in […]
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Best EPOS system UK: what “best” actually means for independent hospitality
Search “best EPOS system UK” and you’ll get a wall of listicles ranking providers against each other on price, features and star ratings. The trouble is, “best” isn’t a fixed answer — it depends entirely on what your business actually needs it to do. A system that’s genuinely excellent for a fifty-cover restaurant can be […]
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What is an EPOS system? A plain-English guide for independent hospitality
If you run a café, restaurant, pub, bakery or takeaway, you’ve almost certainly heard the term “EPOS” thrown around — usually by a salesperson, sometimes by another operator, occasionally by your accountant. But what does it actually mean, and does it matter for a business your size? Here’s the plain-English answer, no jargon required. What […]
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The hospitality tech stack, explained: what should actually be connected
Ask most independent operators what’s in their “tech stack” and you’ll get a shrug, not a shopping list. But every café, restaurant, pub or takeaway has one whether they’ve named it or not — it’s just the collection of systems that gets a customer fed, paid, and marketed to again. The question isn’t whether you […]
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Restaurant Loyalty Schemes: How Loyalty Schemes Increase Customers and Repeat Visits
Why loyalty schemes are becoming essential for UK restaurants, cafés and pubs A restaurant loyalty scheme is one of the most effective ways for hospitality businesses in the UK to increase repeat customers, strengthen relationships and grow revenue. With rising costs and more competition across the hospitality industry, attracting new customers is only half the […]
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Key features to look for in a restaurant EPOS
Running a restaurant requires constant coordination between people, processes and technology. From managing orders and payments to keeping the kitchen, front of house and back office aligned, the systems you rely on play a critical role in how smoothly service runs each day. At the centre of these operations is your EPOS. When it is […]
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