General Terms and Conditions
Last updated: April 2026
These General Terms and Conditions (“Terms”) govern your use of the products and services provided by YUMA POS UK Ltd (“YUMA”, “we”, “us”, or “our”).
By accessing or using our services, you agree to be bound by these Terms.
1. About Us
YUMA POS UK Ltd is a company registered in England and Wales.
If you have any questions about these Terms, you can contact us at:
Email: support@yumapos.co.uk
Address: YUMA POS UK Ltd, Brooks Dr, Cheadle, United Kingdom, SK8 3TD
2. Our Services
We provide point-of-sale (POS) software, hardware, and related services (“Services”) to businesses.
We may update or improve our Services from time to time, including adding or removing features. Where changes materially affect your use, we will take reasonable steps to notify you.
3. Account Registration
To use certain Services, you may need to create an account.
You agree to:
– Provide accurate and up-to-date information
– Keep your login credentials secure
– Notify us immediately of any unauthorised use
– You are responsible for all activity under your account.
4. Fees and Payment
– Some of our Services are paid.
– Fees will be agreed with you in advance
– Payments must be made in accordance with the agreed terms
– We may suspend access to Services if payments are overdue
– All fees are exclusive of VAT unless stated otherwise.
5. Acceptable Use
You agree not to:
– Use the Services for unlawful purposes
– Interfere with or disrupt the Services
– Attempt to gain unauthorised access to our systems
– Use the Services in a way that could harm our reputation or other users
– We may suspend or terminate your access if you breach this section.
6. Data Protection and Privacy
We process personal data in accordance with applicable data protection laws, including the UK GDPR and the Data Protection Act 2018.
We act as a data processor where we process personal data on your behalf
You are responsible for ensuring you have a lawful basis to collect and use personal data within the Services
Further details are set out in our Privacy Policy.
Where required, a separate Data Processing Agreement (DPA) will apply between you and us.
7. Data Security
We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse.
However, no system is completely secure, and we cannot guarantee absolute security.
8. Intellectual Property
All intellectual property rights in the Services remain the property of YUMA or our licensors.
We grant you a limited, non-exclusive, non-transferable licence to use the Services for your business purposes.
You may not:
– Copy, modify, or distribute our software
– Reverse engineer or attempt to extract source code
9. Hardware
Where we supply hardware:
– Risk passes to you on delivery
– Title passes only once full payment is received (if applicable)
– You are responsible for proper use and maintenance
– Warranty terms (if any) will be provided separately.
10. Availability
We aim to provide reliable access to our Services but do not guarantee uninterrupted availability.
We may suspend the Services:
– For maintenance
– For security reasons
– Due to factors outside our control
11. Limitation of Liability
Nothing in these Terms limits liability for:
– Death or personal injury caused by negligence
– Fraud or fraudulent misrepresentation
– Any liability that cannot be excluded under UK law
To the fullest extent permitted by law:
– We are not liable for indirect or consequential losses, including loss of profits, revenue, or data
– Our total liability arising out of or in connection with the Services is limited to the amount paid by you in the 12 months preceding the claim
12. Termination
You may stop using the Services at any time, with payment terms laid out in your contract for early termination.
We may suspend or terminate your access:
– If you breach these Terms
– If required by law
– If we discontinue the Services
On termination:
– Your right to use the Services ends immediately
– We may delete your data in accordance with our retention policies
13. Confidentiality
Both parties agree to keep confidential any non-public information received from the other party and to use it only for the purposes of the Services.
14. Changes to These Terms
We may update these Terms from time to time.
Where changes are material, we will take reasonable steps to notify you. Continued use of the Services after changes take effect constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
16. Contact
For any questions regarding these Terms, please contact:
YUMA POS UK Ltd
Email: support@yumapos.co.uk
Address: Brooks Dr, Cheadle, United Kingdom, SK8 3TD
